O2 Outage in Heacham, England (2024)

The latest reports from users having issues in Heacham come from postal codes PE31.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Heacham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Heacham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

1. 

   Phone (51%)

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2. 

   Internet (25%)

3. 

   Total Blackout (15%)

4. 

   Wi-fi (4%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Live Outage Map Near Heacham, Norfolk, England

The most recent O2 outage reports came from the following cities:Heacham.

City	Problem Type	Report Time
Heacham	Internet	20 hours ago
King's Lynn	Phone	2 months ago
King's Lynn	Phone	4 months ago
Hunstanton	Phone	5 months ago
Hunstanton	Phone	6 months ago
King's Lynn	Phone	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Heacham, England

Latest outage, problems and issue reports in Heacham and nearby locations:

• Paul Nobbs (@Fenlandbirding) reported 10 minutes agofromKing's Lynn, England

  @O2 I have never had such poor customer service in my lifetime. I have an issue with a bill where a credit of over £2000 is supposed to be added to my account because you wrongly added it to my last bill. This has been on going since 2nd June. Nobody seems to be able to do it!!

• Paul Nobbs (@Fenlandbirding) reported 32 minutes agofromKing's Lynn, England

  I have put in a formal complaint and haven’t heard anything since receiving the acknowledgement email over a week ago. @O2 got anything to say about this poor service?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• emma (@emmastuartxx) reported 4 minutes ago

  @o2 customer services are a JOKE 🤬

• Freja H (@frijjybean) reported 9 minutes ago

  @O2 honestly ridiculous no one is getting in contact I have been with o2 for 10 years +. Can’t even make a complaint over the phone this is awful.

• Lukas Piatkowski (@deratoul) reported 11 minutes ago

  @O2 Yes and we called o2 twice and store is closed as we are in tier 4. All orders meant to be returned to the warehouse. Also that's not the reason for your CS to be rude over the phone to the customers.

• Adam (@AdamUk23) reported 12 minutes ago

  @O2 never ever ever join this network it’s like a prison sentence so u helpful it’s untrue

• Jo (@jospangles) reported 14 minutes ago

  @O2 I cant seem to contact customer services. Is there a problem?? Every time I phone it says it piece then says goodbye. Also live chat doesn't seem to be working. What's going on????

• ᚷᚱᛟ 🦩 (@Grosja_) reported 18 minutes ago

  You do realize there's nowhere on your My @O2 pages where I can report and get help with a problem with the "service" you "provide" ?? You expect me to trawl through some forum, and hope the answer is there??WTF....this is not customer service, this is *pretending* you have it.

• Sarah 🌻 (@sarahnugent94) reported 19 minutes ago

  @O2 Hi, how do I get through to an actual person on customer service? I’ve called 4 times now and it just keeps saying to check online but I need to speak to someone.

• ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878 (@lestereverton80) reported 22 minutes ago

  @O2 can you help me please

• David Jones (@DaveJones2404) reported 23 minutes ago

  @O2 hi, I bought my wife a new Samsung phone for Christmas and she needs a nano sim as her existing 02 sim is too big. Tried calling and using online chat but none seem to work for what we need, can you help. FYI she has an 02 monthly contract

• abhishek (@abhishekdeb_) reported 23 minutes ago

  @O2 is so ****, never get any reception. 2021 going back to EE!